Privacy Policy for Achilles Finance

Effective Date: 1/1/2022

Introduction

Welcome to Achilles Finance. We are committed to safeguarding the privacy and personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Canadian privacy laws, particularly the Personal Information Protection and Electronic Documents Act (PIPEDA).

Scope

This policy applies to all personal information collected by Achilles Finance through our website, client interactions, and other related services.

Compliance with Privacy Laws

Achilles Finance strictly adheres to the requirements of PIPEDA and other relevant Canadian privacy legislation.

Collection of Personal Information

We collect personal information such as names, contact details, financial information, and other relevant data necessary for providing our financial services. This information is gathered through various means, including website forms, client consultations, and other interactions.

Purpose of Collection

Personal information is collected primarily for providing financial services, complying with legal obligations, and improving our services. We may also use your information for communication purposes, subject to your consent.

Consent

Your consent is obtained before collecting, using, or disclosing your personal information. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions.

Use and Disclosure of Information

• General Use: Your personal information is used exclusively for the purposes stated in this policy.
• Third-Party Services:
  • Flinks: We use Flinks for banking verification. Your banking information may be shared with Flinks solely for verification purposes.
  • ZUMRAILS: We use ZUMRAILS for processing money transfers. Necessary transaction details are shared with ZUMRAILS.
  • G Suite (Google): Our email communications are powered by G Suite (Google). Personal information communicated via email may be stored and processed through Google's servers.
  • Twilio: For mobile verification purposes, we utilize Twilio. Your mobile number and related data required for verification are shared with Twilio.
• Consent and Disclosure: We share your information with these third parties only with your consent and as necessary to provide our services, ensuring that these parties adhere to privacy laws.

Information Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include technological safeguards and secure business processes.

Data Retention

Personal information is retained only as long as necessary for fulfilling the purposes for which it was collected or as required by law.

Access and Correction

You have the right to access your personal information and request corrections if necessary. Please contact our Privacy Officer for assistance.

Policy Updates

This Privacy Policy may be updated periodically. We will notify you of any significant changes through our website or direct communication.

Contact Information

For any inquiries or complaints regarding our privacy practices, please contact our Privacy Officer at support@achillesfinance.ca.

Complaints and Accountability

Complaints regarding our privacy practices can be directed to our Privacy Officer. We are committed to resolving any privacy concerns promptly and efficiently.

Acknowledgement

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.